Clyro Court – Hay-on-Wye – Powys – HR3 5LE info@baskervillehall.co.uk +44 (0)1497-820033

COVID – 19 UPDATE

COVID – 19 UPDATE until further notice

Accommodation – Following Welsh Government guidelines, The hotel will provisionally open for accommodation from the 4tht August 2020. But under the current government restrictions, there will be no access permitted to the restaurant or swimming pool facility. We will monitor the Welsh government’s instructions and open these facilities as and when we are allowed to do so.
We will be offering a contactless breakfast experience – which will be delivered and collected from outside our guest’s rooms. Our evening restaurant will remain closed until we can safely open – However we will be able to advise of nearby takeaway services which our guests can eat in their rooms.


We ask that guests planning to visit are in good health and absent of any coronavirus symptoms.


Social Distancing – All guests will need to practice social distancing at all times, with other guests and all staff members. You will need to bring and wear a minimum three-ply face mask whenever in public areas inside the hotel, your room is an exception.
Booking Terms – Full payment for your stay will be deducted from your card 24 hours before you are due to arrive.
If we are forced to close/partially close due to enhanced Government restrictions due to COVID-19, bookings can be transferred within 12 months or cancelled at no charge.


Cleaning & Hygiene – We have fitted sanitation stations throughout the hotel and encourage guests to use them throughout their stay. Touch points in communal areas will be cleaned regularly by staff. To reduce contact, we have also reduced room housekeeping. We will only service rooms on request that have stayed multiple nights.
We are very much hoping we will be able to return to our normal service as soon as possible.


Stay safe

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COVID – 19 UPDATE
‘Closed until 9th November due to Corona Virus’
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